Congratulations on purchasing your Backun Clarinet, we are confident it will provide you with years of playing enjoyment. Please be sure to follow the instructions below to register your clarinet and care for it, in order to maintain the warranty provided.
The BMS warranty policy does not extend to clarinets or accessories damaged due to: negligence, improper or unauthorized repair, willful destruction, atmospheric conditions, force majeure, or plating wear. Cases, consumable parts (pads, corks, felts, springs, reeds, etc.) and other accessories are not included, nor covered, under this warranty.
BMS retains the right, at its sole discretion, to determine whether any actions claimed under warranty have caused damage to the product, and whether the BMS products are covered under this warranty. BMS clarinet products will be repaired, or replaced, at the sole discretion of BMS.
|Synthetic Clarinets (joints)||5 Years|
|Wood Clarinets||2 Years|
|Wood Accessories||2 Years|
If your product is eligible under the Backun Warranty Policy and you'd like to submit a claim, please complete the following form.