FAQ

Do You Offer Trials?

All online orders may be returned within 14 days of the delivery date, no questions asked. Please note that all orders must be paid in full before shipment can be made.

View Store Policies

How Much is Shipping?

All orders to Canada ship free! All orders to Canada are tracked, insured, and will require a signature for delivery.

View Store Policies

How can I Purchase Backun Products Locally?

We have Authorized Backun Dealers in convenient locations all around the world. For details please contact our Sales Team.

Contact Us

Will I Have to Pay Taxes?

Yes! Canadian orders will be subject to provincial and federal taxes at the time of checkout. For more information please contact your local government office before placing your order.

View Store Policies

What is the Difference Between Standard Fit and Selmer Paris Fit?

Standard fit will work with Backun, Buffet, Leblanc, Yamaha, Selmer USA, etc. Selmer Paris fit will work with Selmer Paris instruments. There are a few exceptions, so please view the following fit chart for full details.

Fit and Sizing